Vantage Learning Careers

Vantage Learning is an Equal Opportunity Employer. Qualified candidates interested in joining a dynamic leader in Education Technology should click "Apply Now" and complete the application form. No telephone calls please.

Customer Support Representative

Vantage Laboratories www.vantage.com is a world leader and innovator in the development of advanced software technologies. In particular, our award-winning software solutions are utilized for educational applications though our Vantage Learning division www.vantagelearning.com.

Due to continued growth, we are looking to expand our customer support team based in our sales office in Yardley, PA. Our Customer Support Representatives are expected to assist end-users of our educational web-based Software as a Service [SaaS] applications over the telephone. We are looking for bright, outgoing, and motivated individuals with a “can-do” attitude. The goal with this opening is to provide ample cross-training to learn about our products, and then hopefully advance into a sales role within our company. Our ideal candidates are effective communicators who possess both technical aptitude and leadership potential.


Responsibilities include:

  • Tackle incoming client calls/e-mails related to application questions, application use, technical issues, and/or product and service orders.
  • Engage in detailed conversation with customers to understand their needs and offer solutions.
  • Quickly learn the various web-based software applications that we offer & utilize.
  • Being self-motivated, with the ability to set & achieve self-imposed goals / objectives with minimal direction or supervision.
  • Cross-train with the sales team in order to develop the sales skills necessary to transition in to a sales role within the company.
  • Build and manage a pipeline of sales opportunities through up-selling existing & new clients when necessary.
  • Willing to work nights and Saturdays, as needed.


Qualifications Required:

  • Bachelor’s degree is strongly preferred.
  • 1 year of customer-service and/or sales experience is preferred.
  • Sales-oriented attitude; interest/desire to grow into a sales role in the future.
  • Ability to maintain a positive, enthusiastic, and professional demeanor at all times is required
  • Technical training related to software, network services and/or online applications.
  • Strong working knowledge of the Internet, web-based applications, and MS-Office software tools.
  • Excellent communications skills (verbal and written) with the ability to effectively converse & interact with the sales team to offer insight, solutions, and resolve issues.
  • Excellent listening, time management and organizational skills.
  • Experience in an IT and/or Software Helpdesk Support is a plus, but not required.

Vantage Learning offers a competitive base salary, commissions, and bonus plan with uncapped earnings potential in the sales roles; company benefits program including Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, ID Theft Protection, 401K, Tuition Reimbursement, etc.; paid training; business expense reimbursement; professional career advancement opportunities; etc…

Vantage Learning is an Equal Employment Opportunity employer.

School District Business Development Representative

Vantage www.vantage.com is a world leader and innovator in the development and leveraging of artificial intelligence and natural language technologies into a broad spectrum of vertical markets and industries. Vantage Learning www.vantagelearning.com is a leading provider of sophisticated knowledge solutions to the K-12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world-class products and services, including the award-winning MY Access!® writing instruction solution.

Due to rapid growth and increased demand for our award-winning Software as a Service (SaaS) solutions, we are actively seeking experienced education professionals to join our team as a School District Business Development Rep to travel to local school districts near your home.

Job Description/Major Responsibilities:

  • Educational sales experience
  • Responsible for cultivating relationships at the district level to grow Vantage’s client base
  • Achieve defined Professional Development sales objectives.
  • Understand the challenges that school districts and teachers face and demonstrate how the company’s professional development solutions can help to solve them
  • Actively seek out and meet with district level decision makers face to face to create buzz and to help implement change in the classroom
  • Ability to prepare and deliver strategic sales presentations utilizing excellent communication and interpersonal skills, as well as strong cross-functional collaboration skills with peers and colleagues
  • Meeting weekly with the Director of Professional Development and Director of Sales to establish a strategic outreach plan of action to target new clients
  • Ability to navigate multiple steps in the sales process with multiple decision makers, demonstrating the ability to influence high level decision makers
  • Maintain pipeline of forecasted opportunities
  • Miscellaneous duties, as assigned

Required Skills and Experience:

  • Education sales experience
  • Advanced degree in education or a related field is strongly preferred
  • Passionate about improving the educational landscape
  • Ability to present district level educational solutions
  • Must have high level of educational experience/expertise
  • Excellent interpersonal, written and oral communication skills
  • Excellent planning, organizational and prioritization skills
  • Must be a fast learner with strong presentation skills
  • Energetic, self-starter with strong work ethic and excellent track record of success
  • The ability to travel as required with reliable transportation

Vantage Learning is an Equal Opportunity Employer

Remote Essay Scorer

Vantage Learning www.vantagelearning.com – a division of Vantage – is a leading provider of sophisticated knowledge solutions to the K-12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world-class products and services, including the award-winning MY Access!® writing instruction solution. Vantage Content & Assessment Services is a shared resource dedicated primarily to K-12, higher learning, professional development, and certification/promotional testing, writing, learning, remediation, and quantitative initiatives.

Due to our continued growth, we are actively seeking an educational professional to join our team as a Remote Essay Scorer with the responsibility of developing content and reviewing documentation for our Education clients while being based out of your home office.

Job Duties:

Reporting to the Manager, Writing Support and Scoring Services, the Remote Scorer is responsible for assessing higher education level writing. The Remote Scorer is responsible for reading and understanding the scoring guidelines for each prompt assessed, maintaining inter- and intra-rater agreement rates, and providing scoring using Vantage proprietary rubrics.

  • Assist in all aspects of English education prompt development and essay scoring

  • Higher education level writing response scoring

  • Establishing a 75% exact inter-rater agreement within five days of training

  • Maintaining 75% inter- and intra-rater agreement rates during scoring

  • Justifying scoring upon request using the language of the Vantage rubric and the standards established for the prompts

  • Ensure that all program services / products are of high quality, completed on time, and delivered on budget

  • Assist in the preparation of Scoring Services documentation

  • Engage in reviews about prompt performance

  • Submit weekly reports, including attendance and productivity

  • Maintain documentation and records

  • Have the ability to provide essay scoring on an as-needed basis

  • Assist in other team tasks, as necessary, and take on miscellaneous duties as assigned

Job Requirements:

  • Bachelor’s Degree in Education or English is required

  • Previous teaching experience is heavily preferred (either at the secondary or post-secondary level)

  • Demonstrated ability to assess the traits of writing, as well as mastery of English rules of grammar

  • Excellent verbal and written communication skills

  • Strong attention to detail and commitment to quality

  • Ability to work independently or as part of a team with a deadline-driven approach

  • Ability to multitask, as well as possessing strong time-management skills, to accomplish objectives

  • Proficiency in Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint)

  • Demonstrated ability to work efficiently independently

  • Strong time management skills

  • ESL teaching experience and/or ESL certification is a plus

 

Vantage is an Equal Opportunity Employer.

Remote Item Writer

Vantage Learning www.vantagelearning.com – a division of Vantage – is a leading provider of sophisticated knowledge solutions to the K-12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world-class products and services, including the award-winning MY Access!® writing instruction solution. Vantage Content & Assessment Services is a shared resource dedicated primarily to K-12, higher learning, professional development, and certification/promotional testing, writing, learning, remediation, and quantitative initiatives.

Due to our continued growth, we are actively seeking an educational professional to join our team as a Remote Item Writer with the responsibility of developing content and reviewing documentation for our Education clients while being based out of your home office.

Job Duties:

Reporting to the Director of Content and Assessment Services, the Remote Item Writer is responsible for writing items that measure K-12 learning objectives. The Remote Item Writer is responsible for reading and understanding the set of standards against which he or she will write items, adhering to Vantage’s style guide for item writing, completing an item writing workshop for standards-based multiple choice item writing, and following the item writing guidelines set forth in the workshop.

  • Responsible for the creation of K-12 standards-based multiple choice item writing

  • Maintaining language and context that is level appropriate

  • Maintaining an item calibration rate above 89%

  • Justification of keys and metadata values upon request by Vantage

  • Engage in reviews about prompt performance

  • Submit weekly reports, including attendance and productivity

  • Maintain documentation and records

  • Have the ability to provide item writing on an as-needed basis

  • Submit weekly reports, including attendance and productivity

  • Maintain documentation and records

  • Have the ability to provide essay scoring on an as-needed basis

  • Assist in other team tasks, as necessary, and take on miscellaneous duties as assigned

Job Requirements:

  • Bachelor’s Degree in Education, English or Mathematics is required

  • Previous teaching experience or item writing experience is heavily preferred

  • Demonstrated mastery of English rules of grammar and rules of Mathematics

  • Excellent verbal and written communication skills

  • Strong attention to detail and commitment to quality

  • Ability to work independently or as part of a team with a deadline-driven approach

  • Ability to multitask, as well as possessing strong time-management skills, to accomplish objectives

  • Proficiency in Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint)

  • Demonstrated ability to work efficiently independently

  • Strong time management skills

 

Vantage is an Equal Opportunity Employer.