Vantage Learning Careers

Vantage Learning is an Equal Opportunity Employer. Qualified candidates interested in joining a dynamic leader in Education Technology should click "Apply Now" and complete the application form. No telephone calls please.

Regional Sales Representative

Vantage www.vantage.com is a world leader and innovator in the development and leveraging of artificial intelligence and natural language technologies into a broad spectrum of vertical markets and industries. Vantage Learning www.vantagelearning.com is a leading provider of sophisticated knowledge solutions to the K-12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world-class products and services, including the award-winning MY Access!® writing instruction solution.

Due to our continued growth, Vantage Learning is actively seeking an experienced Outside Sales professional to join our team as Regional Sales Representative to drive sales activity in the Southern California region by presenting our solutions to K-12 educational clientele as our local “HUNTER / CLOSER" while being based out of the Yardley, PA area.

Reporting to the Director of Sales, you will be accountable for identifying and developing new business opportunities, as well as servicing existing customers.

Responsibilities:

  • Proven ability as an independent self-starter who is able to thrive with minimal supervision

  • Maintain strong cross-functional collaboration skills with peers and colleagues to implement a market development plan for the designated territory

  • Action-orientated results-driven approach – complemented by an engaging, professional presence

  • Develop a thorough understanding of the Vantage consultative and strategic selling process

  • Clearly articulate the company’s values and identify pain points for customers and prospects to provide the proper solution

  • Ability to listen to client’s needs / goals and match an appropriate Vantage offering

  • Staying well informed about current industry trends and being able to talk intelligently about the education field in the K-12 market

  • Drive the full sales life-cycle [including prospecting, lead generation, contact, presentation, relationship building, negotiating, proposal writing, closing and account management

  • Ability to close sales in complex, long sales cycles

  • Create and execute an effective sales plan focusing on new business

  • Set face to face meetings with business leaders and key decision makers

  • Making prospecting part of the regular routine, ensuring that prospects are being added to the pipeline on a constant basis

  • Develop, maintain, and grow ongoing sales pipeline

  • Action-oriented approach with demonstrated history of achieving/exceeding sales quotas

  • Effectively use the CRM automation tool to enter all sales information into the system

  • Attend and participate in sales meetings, product seminars and trade shows

  • The ability to take on additional responsibilities and perform miscellaneous duties as assigned

Requirements and Qualifications:

  • Bachelor’s Degree is strongly preferred

  • 3+ years of full-cycle Outside Software Sales experience

  • A proven track record of consistently achieving large sales quotas selling into the K-12 Education market is highly desirable

  • Expertise working with Higher Education, Government, Corporate, and/or Certification clientele may also be considered
  • Formal understanding of and experience with solution / consultative selling is required

  • Familiarity with sales and purchasing cycles as they relate to school district, Title 1, and other federal funding guidelines will present a strong advantage 

  • Exceptional communication & interpersonal skills, with proven telephone and customer-facing expertise

  • Ability to work comfortably in a dynamic, change-driven environment with an assertive “HUNTER / CLOSER" approach

  • A strong knowledge and proficiency in Microsoft Office applications and CRM products

  • The ability to travel as required with reliable transportation (to maximize business opportunities)

 
Vantage Learning offers a competitive base salary, commissions, and bonus plan with uncapped earnings potential; company benefits program including Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, ID Theft Protection, 401K, Tuition Reimbursement, etc.; paid training; laptop/technology required to perform the sales function; business expense reimbursement; and professional career advancement opportunities.
 

Vantage Learning is an Equal Opportunity Employer.

Entry Level Sales - Client Services Representative

Vantage Laboratories www.vantage.com is a world leader and innovator in the development of advanced software technologies. In particular, our award-winning software solutions are utilized for educational applications through our Vantage Learning division www.vantagelearning.com.

Due to continued growth, we are looking to expand our client services team based in our sales office in Yardley, PA. Our Client Services Representatives are expected to assist end-users of our educational web-based Software as a Service [SaaS] applications over the telephone. We are looking for bright, outgoing, and motivated individuals with a “can-do” attitude. The goal with this opening is to provide ample training to learn about our products, and then hopefully advance into a sales role within our company. Our ideal candidates are effective communicators who possess both technical aptitude and leadership potential.

Responsibilities Include:

  • Tackle incoming client calls/e-mails related to application questions, application use, technical issues, and/or product and service orders.

  • Engage in detailed conversation with customers to understand their needs and offer solutions.

  • Quickly learn the various web-based software applications that we offer & utilize.

  • Being self-motivated, with the ability to set & achieve self-imposed goals / objectives with minimal direction or supervision.

  • Cross-train with the sales team in order to develop the sales skills necessary to move in to a sales role within the company.

  • Assist with additional sales tasks as directed by sales management.

  • Work with end user technical staff to trouble-shoot technical issues.

  • Work with various Vantage departments to ensure customer needs are met or exceeded.

  • Assist in the Quality Assurance [QA] efforts of new products and services.

  • Willing to work nights and Saturdays, as needed.

  • Miscellaneous duties, as assigned.

Qualifications Required:

  • Bachelor’s degree is strongly preferred.

  • 1 year of customer-service and/or sales experience is preferred.

  • Sales-oriented attitude; interest/desire to grow into a sales role in the future.

  • Ability to maintain a positive, enthusiastic, and professional demeanor at all times is required.

  • Technical training related to software, network services and/or online applications.

  • Strong working knowledge of the Internet, web-based applications, and MS-Office software tools.

  • Excellent communications skills (verbal and written) with the ability to effectively converse & interact with the sales team to offer insight, solutions, and resolve issues.

  • Excellent listening, time management and organizational skills.

  • Experience in an IT and/or Software Helpdesk Support is a plus, but not required.

 
Vantage Learning offers a competitive base salary, commissions, and bonus plan with uncapped earnings potential in the sales roles; company benefits program including Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, ID Theft Protection, 401K, Tuition Reimbursement, etc.; paid training; business expense reimbursement; professional career advancement opportunities; etc.
 
Vantage Learning is an Equal Opportunity Employer.

                                    

Castilian Spanish Customer Support Representative ("CSR")

To provide the principal operational connection between the customer and internal Vantage support personnel, including provisioning engineering, premise support engineers, carrier services, and Partner support teams. The CSR is responsible for generating, tracking, and closing (under some conditions) customer requested work orders. Plus, the CSR must ensure internal recognition, assignment, and closure of customer-generated work orders (via a web-based ticketing system). This process includes taking customer calls, analyzing those calls and assigning them to the proper Vantage personnel (and in some cases to the appropriate Vantage premise support Partner) for completing the request. Upon work completion, the CSR is responsible for customer follow-up via telephone and/or e-mail to ensure customer acknowledgement and satisfaction with the work performed. The Customer Support Representative is required to communicate in both English and Castilian Spanish. This position will report into our Yardley, PA office.

The Customer Support Representative will also be responsible for personally performing the tasks necessary to resolve or complete customer issues, such as password resets, feature/functionality setting adjustments, and “how to” answers, serving as the company’s help desk. This position currently reports to the Customer Support Supervisor.

Key Responsibilities:

  • Coordinates the resolution of customer requests, complaints and emergency situations, determining when to publicize customer issues/concerns per the company’s Escalation Policy

  • Provides ongoing communication to the customer with regard to status and actions of any work requested by the customer

  • Inputs work orders into the ticketing & billing system, and assigns tickets to the appropriate Vantage team member/group, or Partner field services organization

  • Communicates with Partner field service organizations regarding the status of all orders being worked by the outside support team(s)

  • Determines and internally publicizes the urgency needed for customer satisfaction and timely completion of order

  • Documents all account activity and assists with proper billing input

  • Keeps management informed of large, unusual or pressing jobs

  • Ensures customer satisfaction by maintaining customer focus, resolving outstanding issues and promoting executive awareness

  • Maintains customer focus

  • Resolves outstanding issues

  • Promotes executive awareness

  • Miscellaneous duties, as assigned

Recommended Experience:

  • 2 or more years of direct customer interaction experience preferred

  • 1 year experience in providing helpdesk support activities for phone users, including but limited to; feature/functionality activation and voice mail

  • 1 year experience in providing helpdesk support activities for desktop (PC and application) services and software

  • Strong communication skills, both written and oral (particularly via telephone)

  • **Must be fluent in Castilian Spanish and English**

  • Familiarity with ‘data’ network services; ISP, DSL, T-1, LAN equipment (router, switches, firewall)

  • PC application proficiency in “MS Office”, and other basics

  • Bachelor’s degree preferred

 
Vantage Learning offers a competitive base salary; company benefits program including Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, ID Theft Protection, 401K, Tuition Reimbursement, etc. for full time employees; paid training; business expense reimbursement; and professional career advancement opportunities.
 
Vantage Learning is an Equal Opportunity Employer.

Math Specialist – Assistant Production Editor (Yardley, PA):

Vantage Laboratories www.vantage.com is a world leader and innovator in the development and leveraging of artificial intelligence and natural language technologies into a broad spectrum of vertical markets and industries. Vantage Learning www.vantagelearning.com – a division of Vantage – is a leading provider of sophisticated knowledge solutions to the K–12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world–class products and services, including the award-winning MY Access!® writing instruction solution.

The Math Specialist is an entry-level position in the Content & Assessment Services Department, and is responsible for performing functions including item development, item and test production, item alignment, and image editing. The Assistant Production Editor reports to the Test Development Manager.

Responsibilities include, but are not limited to:

  • Assists in all aspects of item and test review including authoring and producing new items regularly and aligning items to state and local standards.

  • Engages in video production for instructional purposes.

  • Works directly with other departments as needed.

  • Participates as a contributing member of scrum teams.

  • Ensures that all completed work is at presentation standards for online and offline delivery.

  • Attends meetings for projects and assignments that have a production role in order to fully understand the scope of work.

  • Understands project scopes to best tailor activities to meet timelines.

  • Sets timelines for review assignments and ensures that deadlines are met without compromising quality.

  • Submits weekly reports to the Production Coordinator, including summary, status, and risks.

  • Completes clerical tasks as necessary to support project and departmental activities and goals.

  • Completes item alignment tasks.

  • Creates and edits images as required.

  • Maintains content documentation and records.

  • Assists in other team tasks as necessary.

Job Requirements:

  • Bachelor’s Degree in Mathematics, Statistics or a related field is required (at a minimum)

  • Math teaching experience is heavily preferred

  • Attention to detail and commitment to quality

  • Strong verbal and written communication (strong writing ability is required)

  • Proficiency in Microsoft Office products

  • Proficiency with Adobe Photoshop and Illustrator, and Microsoft Visio

  • Strong technical skills, including html proficiency; knowledge of xml preferred

  • Can work well individually or as part of a team

  • Strong time management skills

  • Ability to multitask effectively

 
Vantage Learning offers a competitive base salary; company benefits program including Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, ID Theft Protection, 401K, Tuition Reimbursement, etc.; paid training; business expense reimbursement; professional career advancement opportunities; etc.
 
Vantage Learning is an Equal Opportunity Employer.

Remote Essay Scorer

Vantage Learning www.vantagelearning.com – a division of Vantage – is a leading provider of sophisticated knowledge solutions to the K-12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world-class products and services, including the award-winning MY Access!® writing instruction solution. Vantage Content & Assessment Services is a shared resource dedicated primarily to K-12, higher learning, professional development, and certification/promotional testing, writing, learning, remediation, and quantitative initiatives.

Due to our continued growth, we are actively seeking an educational professional to join our team as a Remote Essay Scorer with the responsibility of developing content and reviewing documentation for our Education clients while being based out of your home office.

Job Duties:

Reporting to the Manager, Writing Support and Scoring Services, the Remote Scorer is responsible for assessing higher education level writing. The Remote Scorer is responsible for reading and understanding the scoring guidelines for each prompt assessed, maintaining inter- and intra-rater agreement rates, and providing scoring using Vantage proprietary rubrics.

  • Assist in all aspects of English education prompt development and essay scoring

  • Higher education level writing response scoring

  • Establishing a 75% exact inter-rater agreement within five days of training

  • Maintaining 75% inter- and intra-rater agreement rates during scoring

  • Justifying scoring upon request using the language of the Vantage rubric and the standards established for the prompts

  • Ensure that all program services / products are of high quality, completed on time, and delivered on budget

  • Assist in the preparation of Scoring Services documentation

  • Engage in reviews about prompt performance

  • Submit weekly reports, including attendance and productivity

  • Maintain documentation and records

  • Have the ability to provide essay scoring on an as-needed basis

  • Assist in other team tasks, as necessary, and take on miscellaneous duties as assigned

Job Requirements:

  • Bachelor’s Degree in Education or English is required

  • Previous teaching experience is heavily preferred (either at the secondary or post-secondary level)

  • Demonstrated ability to assess the traits of writing, as well as mastery of English rules of grammar

  • Excellent verbal and written communication skills

  • Strong attention to detail and commitment to quality

  • Ability to work independently or as part of a team with a deadline-driven approach

  • Ability to multitask, as well as possessing strong time-management skills, to accomplish objectives

  • Proficiency in Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint)

  • Demonstrated ability to work efficiently independently

  • Strong time management skills

  • ESL teaching experience and/or ESL certification is a plus

 

Vantage is an Equal Opportunity Employer.

Remote Item Writer

Vantage Learning www.vantagelearning.com – a division of Vantage – is a leading provider of sophisticated knowledge solutions to the K-12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world-class products and services, including the award-winning MY Access!® writing instruction solution. Vantage Content & Assessment Services is a shared resource dedicated primarily to K-12, higher learning, professional development, and certification/promotional testing, writing, learning, remediation, and quantitative initiatives.

Due to our continued growth, we are actively seeking an educational professional to join our team as a Remote Item Writer with the responsibility of developing content and reviewing documentation for our Education clients while being based out of your home office.

Job Duties:

Reporting to the Director of Content and Assessment Services, the Remote Item Writer is responsible for writing items that measure K-12 learning objectives. The Remote Item Writer is responsible for reading and understanding the set of standards against which he or she will write items, adhering to Vantage’s style guide for item writing, completing an item writing workshop for standards-based multiple choice item writing, and following the item writing guidelines set forth in the workshop.

  • Responsible for the creation of K-12 standards-based multiple choice item writing

  • Maintaining language and context that is level appropriate

  • Maintaining an item calibration rate above 89%

  • Justification of keys and metadata values upon request by Vantage

  • Engage in reviews about prompt performance

  • Submit weekly reports, including attendance and productivity

  • Maintain documentation and records

  • Have the ability to provide item writing on an as-needed basis

  • Submit weekly reports, including attendance and productivity

  • Maintain documentation and records

  • Have the ability to provide essay scoring on an as-needed basis

  • Assist in other team tasks, as necessary, and take on miscellaneous duties as assigned

Job Requirements:

  • Bachelor’s Degree in Education, English or Mathematics is required

  • Previous teaching experience or item writing experience is heavily preferred

  • Demonstrated mastery of English rules of grammar and rules of Mathematics

  • Excellent verbal and written communication skills

  • Strong attention to detail and commitment to quality

  • Ability to work independently or as part of a team with a deadline-driven approach

  • Ability to multitask, as well as possessing strong time-management skills, to accomplish objectives

  • Proficiency in Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint)

  • Demonstrated ability to work efficiently independently

  • Strong time management skills

 

Vantage is an Equal Opportunity Employer.

Channel Sales Executive

Vantage Learning www.vantagelearning.com is a leading provider of sophisticated knowledge solutions to the K-12 education market. Integrating patented AI and linguistic tools, Vantage Learning offers world-class products and services including the award-winning MY Access!® writing instruction solution.

Due to our continued growth, Vantage Learning is actively seeking an experienced sales professional to join the team as a Channel Sales Executive, with responsibility for managing a sales team on the east coast and driving individual sales.

Reporting to the Director of Sales, you will be accountable for identifying and developing new business opportunities as well as servicing existing customers in the K-12 education market and managing a regional sales team. To be successful in this challenging position qualified candidates must have/be :

  • Meeting or exceeding Channel sales revenue, Channel sales profitability, new customer acquisition, and customer satisfaction goals

  • Working closely with Senior Leadership in identifying opportunities to secure new business from Channel customer base and optimize profit and increase revenues

  • Design and implement new strategies to drive business growth in assigned sales markets

  • Developing and maintaining business relationships with key Channel partners

  • Interact with prospect buyers/customers to reinforce marketing strategies of the company

  • Assisting in the training and management of the partner account executives

  • Prospecting and attending trade shows to acquire and work with partners and other lead sources to generate meetings, demos, proposals, contracts and sales

  • Providing timely and accurate contractual paperwork

  • Working closely with Vantage Legal Department to ensure contract satisfaction

  • Provide sales input for annual strategic planning process

  • Provide input on advertising, literature, and promotion materials

  • Analyze markets to obtain latest trends, customer needs, competitors’ position and depth of customer base to redesign marketing strategies and recommend pricing programs to stay competitive in the market

  • Other miscellaneous duties may be required

Experience Required:

  • BA/BS degree is required

  • At least 5 years of experience with a proven track record of sales success selling to Channel partners in the national and regional sectors

  • Experience selling to Channel Partners and Software is also strongly preferred

  • Experience selling to Vertical Partners (K-12, Higher Education, Federal, Non-profits, software, IT, etc.) could be considered

  • Ability to understand and communicate technical concepts

  • Ability to present and sell to all levels of the organization, including the executive level

  • Ability to manage multiple projects involving a variety of resources with defined deadlines

  • Strong negotiating and closing skills

  • Excellent communication and presentation skills

  • Ability to translate product features into benefits that solve real enterprise customer problems

 

Vantage Learning offers a competitive base salary, commissions, and bonus plan with uncapped earnings potential; company benefits program including 401K; paid training; company paid cell phone/laptop/technology required to perform the sales function; and professional career advancement opportunities.

Vantage is an Equal Opportunity Employer.